What to do if your website has been hacked?

Unfortunately in the online universe, website hacking is common. The most valuable targets are larger corporations, but hackers looking to increase their cyber crimes have to start somewhere – and that means smaller, easier to hack websites are easy targets.

The first step to ensuring your website is less hackable is to ensure your site has the following:

  • Employ website security tools
  • Keep all software up to date
  • Utilize complex usernames and passwords
  • Use HTTPS (SSL verification)

Even with the use of the aforementioned tactics, your site can be compromised. So what do you do then?

Next Steps

If a hacker takes control of your website, you must take serious steps to address the problem immediately. Since the website is the responsibility of your company, you can handle these steps on your own; however, we suggest working with a professional website technical team – like our professionals at Top Roof Marketing. Our team can identify the damage done, remove any malicious code (including backdoor access that may have been established), and provide steps to protect your website from future attacks.

If you choose to address the problem yourself, the most common process to handle a website hack consists of:

  • Contacting the host
  • Find and reverse the damage
  • Change your passwords
  • Create a backup
  • Update website security
  • Create a website maintenance plan

It is nearly impossible to have a one-size-fits-all plan to address every hack on the internet. However, if your website is compromised, the Top Roof Marketing team is here for you. We will identify your site’s weaknesses and correct them.

Top Roof Marketing Website Maintenance

When you work with the team at Top Roof Marketing, our website packages are customizable. Once your site is built, you fully own it and there are no recurring fees (unless you choose to have us host the site). However, we will always recommend our clients set up a maintenance package. Our maintenance plans for websites include:

  • Ongoing security upgrades and monitoring
  • Fully updated WordPress Platform (CMS engine, theme, and plugins)
  • Bullet proof security plugin maintenance
  • Back ups of site put in two locations every month

And the best reason to utilize our website maintenance plan is because your website will be under warranty. That’s right, if your website is ever hacked or compromised, your site will be repaired for free!

To learn more about the website security options Top Roof Marketing provides, please reach out to our team at 800-795-2187.