Phishing Isn’t Phunny

One of our clients recently received an email from “Melynda”.  She stated she was a photographer and claimed copyright infringement regarding photos used on his website.  Obviously, this caused great alarm and required immediate attention.  Or did it?   This is a scam of the “phishing” variety and has been documented in multiple sources online.

In case you receive a comparable email, the “sender” is generally Melinda, Mel or Melynda.  As noted, she claims you have stolen her intellectual property (photos) and demands you remove them immediately.  She goes further offering to “prove” her ownership and provides a link.  Don’t fall for this line of garbage.  Though initially convincing, conduct your own research before proceeding any farther.

What is Phishing?

The Oxford Dictionary defines phishing as “the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers”.

Dating back to the 1990s, phishing is one of the oldest, and most common, form of cyberattack.  In fact, phishing is so pervasive that over 78% of all data breaches are a result of a phishing attack.   Notable data breaches in the last 5 years include:

  • Hackers (Phishermen) convinced Hillary Clinton’s campaign chairman John Podesta to give up his Gmail password, opening his mail up for their perusal.
  • Apple iCloud servers were breached on multiple fronts and intimate photos of several celebrities were made public.
  • University of Kansas employees were convinced to share their paycheck direct deposit information, costing them their paychecks.

As you can see, this form of cyberattack works on intelligent, well educated individuals just as well as the gullible, naïve or elderly.

The information phishing attacks looks for are generally either (a) financial information, such as credit card numbers; (b) personal information, like passwords or (c) the user to click on a link/download and allow ransomware installation on a system.

Why is Phishing Effective?

Cyber criminals can purchase phishing “kits” on the dark web.  These kits are what make the scam look so realistic and fool even the discerning.  A kit provides the framework and information necessary to set up a fake website, fake URL, and fake email; all of which are designed for one single purpose – to convince you of the sender’s legitimacy and entice you into providing the information they want.

The kit works like this:

  1. The legitimate website is cloned (think Amazon or your local bank).
  2. The login page is changed to point toward a script focused on stealing your credentials.
  3. These modifications are then bundled together in a Zip file and sold as a kit on the dark web.
  4. Once purchased, the kid is uploaded to the hacked website and the files are unzipped.
  5. Emails are then sent with links that point to the fake website. On login, you receive the script that asks you for your personal information.  As everything looks normal, you innocently provide what they are looking for.

A company called Ironscales monitored 50,000 fake log-in pages.  The most common companies for phishers to clone were:

  • PayPal – 22%
  • Microsoft – 19%
  • Facebook – 15%
  • eBay – 6%
  • Amazon – 3%

How to Reduce Your Risk of Getting Caught

There are some steps you can take to reduce the risk of being a phishing scam victim.

  1. Always double-check the spellings in URLs before you click on a link or share sensitive data. Frequently, these have a minor, and easily overlooked change (such as changing an i for an l).
  2. Watch for URL redirects, where you are sent to a fraudulent website, with a duplicated design. Though we don’t habitually look at the URL, checking it to ensure it does belong with the company in question is an excellent way to detect a phishing scam.
  3. If you receive a suspicious email, don’t hit respond. This prevents the hacker from potentially gaining access to your system.
  4. Don’t share personal data such as birthdays, vacation plans, your phone number or address on social media. These all give cybercriminals clues about you and can make their phishing expeditions much more believable.
  5. Have your IT department “sandbox” all inbound email. This step checks the validity of all links BEFORE the email hits your computer.
  6. Pay attention. We all go through our day responding to unrelenting email.  It’s a part of our life and our livelihood.
  7. Get Top Roof Marketing’s Ongoing Security/Protection Program. This won’t stop a phishing attempt; but should that attempt result in damage to your existing site, it will get your site repaired at no cost to you.  Additionally, the increased security and routinely updated WordPress platforms may reduce to potential for a cyberattack in the future.

For more information, please call the Top Roof Marketing team today at (800) 795-2187 and make yourself and your website “out of season” for the phishing cybercriminal community.

Something for Nothing?

We recently wrote about the importance of updating older WordPress websites.  The blog discussed the exploits hackers use to get into and maliciously change code, the risks associated with lower standings in Google and other search engines, and the irreparable risk to your reputation should your site be hacked.

Now, Top Roof Marketing is putting its money where its mouth is! (So, to speak).

We are choosing to upgrade our “Ongoing Security/Protection Package” at no additional charge for both current and future clients.  Those upgrades include:

  • Additional Updates to Your WordPress Installation
  • Ongoing Bulletproof Security Upgrades
  • Solarwinds’ Pingdom for Long-term Monitoring

That’s a whole lot of upgrading for nothing extra.  Why?

Top Roof Marketing is fully vested in the success of your website.  We know the vital part it plays in the success of your roofing company, and we believe it is our responsibility to make your site as secure as technologically possible while its under our care.

Additional Details

What do each of those upgrades include and how will they increase the security of your website?

A fully updated WordPress Platform.  To reduce your risk of being hacked to the absolute minimum possible, Top Roof Marketing will:

  • Update the WordPress CMS engine
  • Update the WordPress theme
  • Update all your plugins (and reconfigure or even replace, if necessary)

Install, update, and configure Bulletproof Security protection on an ongoing basis.  Ensuring the latest version of this security program is installed will add additional protection that is not built into WordPress.  Kind of like how your computer needs antivirus software, even if you have the most recent version of Windows or Mac.

Additionally, you will get:

  • Malware scanner (anti-malware)
  • .htaccess security protection (firewall)
  • Login security & monitoring (prevents brute force attacks)

Solarwinds’ Pingdom Protection. As if that isn’t enough, Top Roof Marketing has also contracted with Solarwinds’ Pingdom to provide additional 3rd party monitoring that includes:

  • Uptime monitoring that measures availability of your website
  • Page speed monitoring to alert of any challenges regarding load performance
  • Real user monitoring, using data from actual site users
  • Transaction monitoring to ensure vital site interaction operate smoothly

What’s the Catch?

Honestly, there is only one.  You do have to engage our Ongoing Security/Protection Package.

That’s it.  If you already have the package, we’ll provide these benefits at no additional cost to you.  If you don’t have the package, but want it, your package will include all these upgrades with no change in price.

That’s a WHOLE lot of “Something for Nothing”, isn’t it!  Want to take advantage?  Call the Top Roof Marketing Team today at (800) 795-2187 and start protecting that website investment.

Upgrades for Your Website

mailersThe trend toward digital advertising continues to rise. The good news is that having a professional website can make you stand out like never before. The bad news is that hackers are rampant, website speeds are now calculated for ranking your site in search engines like Google, and heavy traffic can bog down your site.

The best news is that Top Roof Marketing has solutions to make your current website a success. As more people turn to digital avenues, attracting potential clients is key to your success. Allow our team the opportunity to discuss the many options available to protect your company, website, and customers. All it takes is a call to 800-795-2187 to provide you with the guidance needed for a successful web presence.

Popular Website Upgrade Options

HTTPS (SSL Certificate).  When a website URL has the added ‘s’ in front of the domain, it is a clear indicator that the website has added an active SSL Certificate. This is a digital certificate that enables an encrypted connection and provides authentication for your website. The SSL certificate ensures that the communication passed between the website and the client is secured, preventing hackers from getting the clients personal information. It provides your clients with the peace of mind that your website is authentic and encrypted. Plus, search engines will favor your website more, leading to higher rankings in search results.

Ongoing Security.  Many website platforms provide some built-in security but will require further protection and maintenance to keep you free from new hacking techniques.  By adding security and monitoring protection, you can be confident that your website has the top-of-the-line defense against all new hacks. The best news is that if a troublesome hacker does break through, our warranty protection will cover the repair of your site at no extra cost to you!

Speed Upgrade.  When browsing the web, we all want everything to be super-fast.  Our speed upgrade option may be the best thing you can do for your existing website.  By stripping out unneeded functions, we can improve the performance of your site (just recently we shaved 5 seconds off the loading time of a website). And, as an added bonus, Google and other search engines are making speed a factor in rankings. So, speed upgrades have the potential to boost your organic rankings so you can get more online leads.

Why choose us?

  • Specialized in Commercial
  • Fine-Tuned Strategies
  • Commitment to Quality

Learn More

Hosting Upgrade.  Having a dedicated IP address on a server that isn’t shared with 100s of websites (which is common for budget $10-15/month plans) can vastly improve the user experience for larger websites. Upgrading your hosting can increase speed, increase available hard drive space for content, and mitigate the “neighborhood reputation” risk brought on by sharing an IP address with 100s of other websites that could be hacked with viruses or be sending out mass amounts of email spam.

Call Today to Learn More

We look forward to discussing these and many other options to help improve your website.  Our team is always happy to discuss other additions including online instant messaging, real-time widgets, on-exit pop ups, ongoing SEO, content development for new pages, and so much more!  Please call us at 800-795-2187 so we can help make your website the best it can be.

New Year…New Opportunities!

The old saying hindsight is 20/20 has never been truer than today. Looking back on the year, as a country we have faced many unexpected challenges. Yet, we remain united and steadfast.

Year in Review

After seeing continual growth in the roofing industry year after year, forecasters anticipate a decline. However, the market in the U.S. is still larger than $45 billion in size and the decline is fairly insignificant compared to the overall economy. With roofing being critical to all families and businesses, we are blessed to be part of this industry alongside of you.

2021 Forecast

So, what does tomorrow hold? No one knows for certain; however, we do know things will improve over time.

An area of anticipated growth in this market, whether residential or commercial, is in roofing “technology”. Specifically, cool roof technology that reduces energy costs while also being environmentally friendly in multiple ways. Installation of solar options and improved use of technology for conducting inspections are also anticipated to grow steadily throughout the next 5 years.

Roofing companies that can position themselves ahead of their competitors have the potential to accelerate their growth and emerge in a position of industry leadership. As in any time of economic fluctuation, there are huge growth opportunities for companies that can anticipate change and proactively address anticipated need.

As an organization, Top Roof Marketing first thanks you for the confidence you have shown us over the years. Secondly, we remind you we are here, working in partnership with your roofing company, to develop and implement the best marketing program to catapult you and your team ahead of the game in 2021.

A Happy and Prosperous New Year to You and Your Business!

How to Stay Visible Online

This year has thrown many companies curveballs that disrupted their traditional marketing methods. While many have steered towards digital advertising, it is important to know to use each online strategy properly to get tangible results.

While Facebook and Instagram are two of the most popular platforms used by marketers, Facebook is beginning to see a decline. Over the last two years, Facebook has lost its position as being the most influential social media platform. So, what does that mean for online advertising?

Platforms to Invest Resources In

The first thing our team at Top Roof Marketing suggests is to start a Search Engine Optimization (SEO) plan. If you have not done so yet, there is no time to waste. We’ve seen the trend this year turn highly towards digital avenues, and with SEO you don’t have to pay for costly clicks each time someone visits your website. Learn more about our approach to SEO at the following link: Search Engine Optimization for Commercial Roofing Contractors.

The next platform that we suggest looking into is YouTube. Not only is YouTube popular among many different demographics, it’s a great way to showcase your experience in the commercial roofing arena. Your customers can view your safety, professionalism, and expertise in a quick video that can then be uploaded to your website, other social media platforms, and even newsletters!

But let’s not forget the importance of LinkedIn. LinkedIn is full of untapped potential for commercial roofing contractors. After all, you are wanting to showcase your expertise to other business owners – many of which utilize LinkedIn regularly. If you have not created your LinkedIn business page, you should highly consider making it a priority.

The final solution that we suggest is Instagram. As mentioned above with YouTube, Instagram allows potential customers to view your work and see the quality that you provide building owners in your area. We find visuals to be among the most powerful tools to earn trust and generate inbound leads.

Benefits of Social Media Marketing

Having a robust social media marketing plan, mixed with Search Engine Optimization to further boost your visibility in Google search results, can help your business:

  • Increase Exposure
  • Increase Traffic
  • Generate Leads
  • Develop Trusted Reputation

To learn more about how Top Roof Marketing can help you create a trusted online strategy, reach out to our team. You can contact us at 800-795-2187 and we’ll provide you with a detailed assessment to find the best ways your company can generate more business by increasing your online visibility.