SEO 101

As a business owner, you probably hear the term SEO all the time from solicitations, but unless you’re a geek (like pretty much everyone on our team), you probably don’t really understand what that really means. If you want to grow, it would be a big mistake not to fully understand the term.

To understand why, we need to look deeper into how search engines work.  I know it sounds tedious, but trust me, your business will thank you.

How Search Engines Work

For ease, we’re going to use Google as our example.  They are the largest and most popular search engine on the planet, with over 5.6 billion searches conducted daily.  Additionally, we are going to use a location – in this case I have randomly chosen Phoenix, AZ.

Your potential customer goes to Google and enters “roofing” and gets 243 million results.  They probably then will begin to use different terms.  They then enter “roofing in Phoenix”.  Great, now they are down to about 74 million options.  Why?  There aren’t 74 million roofing companies in Phoenix.  However, Google searches for any combination of roofing and Phoenix on a webpage; not just roofing companies.

So let’s get more specific with “roofing companies in Phoenix”.  Looking at the results remaining, at the very top we see 3 companies listed with a slightly yellow background.  These are companies that have PAID for positioning.  This is not a cheap solution as every click has to be paid for, though it does grab the attention.

Below that, you begin to find the unpaid listings starting with a map that shows various roofers and their locations.  How are those ranked?  By algorithms (a math term meaning formulas) Google has written.  This is where SEO begins to come in.

Search Engine Algorithms

We’re finally through the math and into the meat and potatoes.  All search engines, not just Google, use algorithms to determine rankings.  Basically, they take the words in the search “roofing companies in Phoenix” and look for how many times those words show up in a site.  The sites with those words showing most frequently are often ranked the highest.

You might think “I’ll just make a site with just those words repeated over and over to rank #1”.  Good logic, but it doesn’t work that way.  These algorithms are sophisticated enough to understand that subterfuge and will actually drop those sites from their rankings entirely.  In fact, they will probably be black-listed by the search engine.

Instead, those terms must be woven within the content of the site in a manner that sounds normal and conversant.

Additionally, knowing exactly what words your client may use is a crapshoot.  They may choose “roofing in Phx” or “house roofing” or “roofer” rather than “roofing”.  Each of these words is individually considered by the algorithm.  So, the results for “roofers in Phoenix” will have different rankings than “house roofer in Phx”.

The best way to rank higher in Google and other search engines is through a policy called SEO, which is the acronym of Search Engine Optimization.

SEO

SEO is the intentional design of your site to effectively score highly with search engine algorithms.  It includes the layout of the site, the content within the site, and the addition of ongoing content in the form of blogs which add additional keywords to the overall site.  This allows the number of times the most important terms and phrases are used to grow in an organic and natural appearing form.  Just how Google likes it.

It is NOT quick.  SEO takes time to build.  If you try to go too fast with heavy backlinking and other shortcuts, the algorithms will flag the site and once again your website can be black-listed. Everything must feel natural and organic.

Why choose us?

  • Specialized in Commercial
  • Fine-Tuned Strategies
  • Commitment to Quality

Learn More

It’s important to always remember that Google is designed for the consumer, not your business.

The goal of a search engine is to provide the consumer with the most relevant responses to their inquiry.  It only makes sense that if Google starts sending “garbage” to the consumer, that user is going to go to a different search engine.  That is why Google black-lists companies and sites that appear to be attempting to circumvent their algorithm for their own benefit vs. providing true value to the internet community.

SEO not only takes time to work and improve your ranking, it also takes time to accomplish.  Writing all the blogs, ensuring the keywords are properly placed, posting those blogs in a regular, scheduled manner, and sharing with social media (a whole other ball of worms) is time-consuming and tedious.  But you are running a roofing company with so many other things to worry about. Who has the time?

We do. Plus, we come with years of experience to ensure efforts are properly focused for the best ROI. Contact Top Roof Marketing to discuss your site’s rankings in Google and see how we can help you improve both your positioning and the resulting additional business you will receive.  Call us today at (800) 795-2187 or use the contact form and we’ll be in touch.

Phishing Isn’t Phunny

One of our clients recently received an email from “Melynda”.  She stated she was a photographer and claimed copyright infringement regarding photos used on his website.  Obviously, this caused great alarm and required immediate attention.  Or did it?   This is a scam of the “phishing” variety and has been documented in multiple sources online.

In case you receive a comparable email, the “sender” is generally Melinda, Mel or Melynda.  As noted, she claims you have stolen her intellectual property (photos) and demands you remove them immediately.  She goes further offering to “prove” her ownership and provides a link.  Don’t fall for this line of garbage.  Though initially convincing, conduct your own research before proceeding any farther.

What is Phishing?

The Oxford Dictionary defines phishing as “the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers”.

Dating back to the 1990s, phishing is one of the oldest, and most common, form of cyberattack.  In fact, phishing is so pervasive that over 78% of all data breaches are a result of a phishing attack.   Notable data breaches in the last 5 years include:

  • Hackers (Phishermen) convinced Hillary Clinton’s campaign chairman John Podesta to give up his Gmail password, opening his mail up for their perusal.
  • Apple iCloud servers were breached on multiple fronts and intimate photos of several celebrities were made public.
  • University of Kansas employees were convinced to share their paycheck direct deposit information, costing them their paychecks.

As you can see, this form of cyberattack works on intelligent, well educated individuals just as well as the gullible, naïve or elderly.

The information phishing attacks looks for are generally either (a) financial information, such as credit card numbers; (b) personal information, like passwords or (c) the user to click on a link/download and allow ransomware installation on a system.

Why is Phishing Effective?

Cyber criminals can purchase phishing “kits” on the dark web.  These kits are what make the scam look so realistic and fool even the discerning.  A kit provides the framework and information necessary to set up a fake website, fake URL, and fake email; all of which are designed for one single purpose – to convince you of the sender’s legitimacy and entice you into providing the information they want.

The kit works like this:

  1. The legitimate website is cloned (think Amazon or your local bank).
  2. The login page is changed to point toward a script focused on stealing your credentials.
  3. These modifications are then bundled together in a Zip file and sold as a kit on the dark web.
  4. Once purchased, the kid is uploaded to the hacked website and the files are unzipped.
  5. Emails are then sent with links that point to the fake website. On login, you receive the script that asks you for your personal information.  As everything looks normal, you innocently provide what they are looking for.

A company called Ironscales monitored 50,000 fake log-in pages.  The most common companies for phishers to clone were:

  • PayPal – 22%
  • Microsoft – 19%
  • Facebook – 15%
  • eBay – 6%
  • Amazon – 3%

How to Reduce Your Risk of Getting Caught

There are some steps you can take to reduce the risk of being a phishing scam victim.

  1. Always double-check the spellings in URLs before you click on a link or share sensitive data. Frequently, these have a minor, and easily overlooked change (such as changing an i for an l).
  2. Watch for URL redirects, where you are sent to a fraudulent website, with a duplicated design. Though we don’t habitually look at the URL, checking it to ensure it does belong with the company in question is an excellent way to detect a phishing scam.
  3. If you receive a suspicious email, don’t hit respond. This prevents the hacker from potentially gaining access to your system.
  4. Don’t share personal data such as birthdays, vacation plans, your phone number or address on social media. These all give cybercriminals clues about you and can make their phishing expeditions much more believable.
  5. Have your IT department “sandbox” all inbound email. This step checks the validity of all links BEFORE the email hits your computer.
  6. Pay attention. We all go through our day responding to unrelenting email.  It’s a part of our life and our livelihood.
  7. Get Top Roof Marketing’s Ongoing Security/Protection Program. This won’t stop a phishing attempt; but should that attempt result in damage to your existing site, it will get your site repaired at no cost to you.  Additionally, the increased security and routinely updated WordPress platforms may reduce to potential for a cyberattack in the future.

For more information, please call the Top Roof Marketing team today at (800) 795-2187 and make yourself and your website “out of season” for the phishing cybercriminal community.

Something for Nothing?

We recently wrote about the importance of updating older WordPress websites.  The blog discussed the exploits hackers use to get into and maliciously change code, the risks associated with lower standings in Google and other search engines, and the irreparable risk to your reputation should your site be hacked.

Now, Top Roof Marketing is putting its money where its mouth is! (So, to speak).

We are choosing to upgrade our “Ongoing Security/Protection Package” at no additional charge for both current and future clients.  Those upgrades include:

  • Additional Updates to Your WordPress Installation
  • Ongoing Bulletproof Security Upgrades
  • Solarwinds’ Pingdom for Long-term Monitoring

That’s a whole lot of upgrading for nothing extra.  Why?

Top Roof Marketing is fully vested in the success of your website.  We know the vital part it plays in the success of your roofing company, and we believe it is our responsibility to make your site as secure as technologically possible while its under our care.

Additional Details

What do each of those upgrades include and how will they increase the security of your website?

A fully updated WordPress Platform.  To reduce your risk of being hacked to the absolute minimum possible, Top Roof Marketing will:

  • Update the WordPress CMS engine
  • Update the WordPress theme
  • Update all your plugins (and reconfigure or even replace, if necessary)

Install, update, and configure Bulletproof Security protection on an ongoing basis.  Ensuring the latest version of this security program is installed will add additional protection that is not built into WordPress.  Kind of like how your computer needs antivirus software, even if you have the most recent version of Windows or Mac.

Additionally, you will get:

  • Malware scanner (anti-malware)
  • .htaccess security protection (firewall)
  • Login security & monitoring (prevents brute force attacks)

Solarwinds’ Pingdom Protection. As if that isn’t enough, Top Roof Marketing has also contracted with Solarwinds’ Pingdom to provide additional 3rd party monitoring that includes:

  • Uptime monitoring that measures availability of your website
  • Page speed monitoring to alert of any challenges regarding load performance
  • Real user monitoring, using data from actual site users
  • Transaction monitoring to ensure vital site interaction operate smoothly

What’s the Catch?

Honestly, there is only one.  You do have to engage our Ongoing Security/Protection Package.

That’s it.  If you already have the package, we’ll provide these benefits at no additional cost to you.  If you don’t have the package, but want it, your package will include all these upgrades with no change in price.

That’s a WHOLE lot of “Something for Nothing”, isn’t it!  Want to take advantage?  Call the Top Roof Marketing Team today at (800) 795-2187 and start protecting that website investment.

Upgrades for Your Website

mailersThe trend toward digital advertising continues to rise. The good news is that having a professional website can make you stand out like never before. The bad news is that hackers are rampant, website speeds are now calculated for ranking your site in search engines like Google, and heavy traffic can bog down your site.

The best news is that Top Roof Marketing has solutions to make your current website a success. As more people turn to digital avenues, attracting potential clients is key to your success. Allow our team the opportunity to discuss the many options available to protect your company, website, and customers. All it takes is a call to 800-795-2187 to provide you with the guidance needed for a successful web presence.

Popular Website Upgrade Options

HTTPS (SSL Certificate).  When a website URL has the added ‘s’ in front of the domain, it is a clear indicator that the website has added an active SSL Certificate. This is a digital certificate that enables an encrypted connection and provides authentication for your website. The SSL certificate ensures that the communication passed between the website and the client is secured, preventing hackers from getting the clients personal information. It provides your clients with the peace of mind that your website is authentic and encrypted. Plus, search engines will favor your website more, leading to higher rankings in search results.

Ongoing Security.  Many website platforms provide some built-in security but will require further protection and maintenance to keep you free from new hacking techniques.  By adding security and monitoring protection, you can be confident that your website has the top-of-the-line defense against all new hacks. The best news is that if a troublesome hacker does break through, our warranty protection will cover the repair of your site at no extra cost to you!

Speed Upgrade.  When browsing the web, we all want everything to be super-fast.  Our speed upgrade option may be the best thing you can do for your existing website.  By stripping out unneeded functions, we can improve the performance of your site (just recently we shaved 5 seconds off the loading time of a website). And, as an added bonus, Google and other search engines are making speed a factor in rankings. So, speed upgrades have the potential to boost your organic rankings so you can get more online leads.

Why choose us?

  • Specialized in Commercial
  • Fine-Tuned Strategies
  • Commitment to Quality

Learn More

Hosting Upgrade.  Having a dedicated IP address on a server that isn’t shared with 100s of websites (which is common for budget $10-15/month plans) can vastly improve the user experience for larger websites. Upgrading your hosting can increase speed, increase available hard drive space for content, and mitigate the “neighborhood reputation” risk brought on by sharing an IP address with 100s of other websites that could be hacked with viruses or be sending out mass amounts of email spam.

Call Today to Learn More

We look forward to discussing these and many other options to help improve your website.  Our team is always happy to discuss other additions including online instant messaging, real-time widgets, on-exit pop ups, ongoing SEO, content development for new pages, and so much more!  Please call us at 800-795-2187 so we can help make your website the best it can be.

New Year…New Opportunities!

The old saying hindsight is 20/20 has never been truer than today. Looking back on the year, as a country we have faced many unexpected challenges. Yet, we remain united and steadfast.

Year in Review

After seeing continual growth in the roofing industry year after year, forecasters anticipate a decline. However, the market in the U.S. is still larger than $45 billion in size and the decline is fairly insignificant compared to the overall economy. With roofing being critical to all families and businesses, we are blessed to be part of this industry alongside of you.

2021 Forecast

So, what does tomorrow hold? No one knows for certain; however, we do know things will improve over time.

An area of anticipated growth in this market, whether residential or commercial, is in roofing “technology”. Specifically, cool roof technology that reduces energy costs while also being environmentally friendly in multiple ways. Installation of solar options and improved use of technology for conducting inspections are also anticipated to grow steadily throughout the next 5 years.

Roofing companies that can position themselves ahead of their competitors have the potential to accelerate their growth and emerge in a position of industry leadership. As in any time of economic fluctuation, there are huge growth opportunities for companies that can anticipate change and proactively address anticipated need.

As an organization, Top Roof Marketing first thanks you for the confidence you have shown us over the years. Secondly, we remind you we are here, working in partnership with your roofing company, to develop and implement the best marketing program to catapult you and your team ahead of the game in 2021.

A Happy and Prosperous New Year to You and Your Business!